Refund policy

Thank you for choosing Furnishings and Home Decor Inc.! As an Amazon associate, we strive to ensure you are completely satisfied with your purchase. Here’s what you need to know about our refund policy:

1. Eligibility for Refunds

  • Return Period: Most items purchased through our store can be returned within 30 days of the delivery date for a full refund or exchange. Items must be in their original condition and packaging.
  • Non-Refundable Items: Certain items may not be eligible for a refund, including:
    • Custom or personalized items
    • Clearance or final sale items
    • Digital products and gift cards

2. Return Process

  • Initiate a Return: To start a return, please visit your Amazon account or use the return instructions provided with your order. Since we are an Amazon associate, all returns must be processed through Amazon’s return system.
  • Return Instructions: Follow Amazon’s return process for your item. If you need assistance, you can contact Amazon customer support or refer to their Return Policy.

3. Refund Process

  • Processing Time: Refunds are typically processed within 7-10 business days after Amazon receives the returned item. The refund will be issued to your original payment method used at checkout.
  • Shipping Costs: Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective items). In such cases, Amazon will provide a return shipping label.

4. Damaged or Defective Items

  • Report Issues: If you receive a damaged or defective item, please report it to Amazon within 7 days of receiving the item. Include photos of the damage or defect, along with your order details.
  • Resolution: Amazon will handle the replacement or refund for damaged or defective items. You may also be eligible for a return shipping label if applicable.

5. Contact Amazon

For any inquiries related to your order, including returns and refunds, please contact Amazon’s customer service directly. Visit Amazon Customer Service for assistance.

Thank you for shopping with Furnishings and Home Decor Inc.!